Engagement Coach Training Program
Program Vision and Goals
The Engagement Coach Training Program is a coaching skills development program aligned to International Coach Federation (ICF) standards. The program is comprised of three, 3-day courses designed to train participants in the ICF core competencies, which leads to enhanced communication skills, more effective relationships, and greater work/life fulfillment - skills which are invaluable in any environment. For participants interested in becoming a certified coach, this program fulfills the 60-hour coach-specific training requirement for the Associate Certified Coach (ACC) ACSTH pathway.
Courses
Approximately 70 student contact hours (including synchronous and asynchronous hours) are required for this coach training program. The following is an overview of the three courses and the learning goals for each.
Course One: Engage
In this foundational course, participants are introduced to the Engagement Coaching Model, essential coaching skills, International Coach Federation’s (ICF) core competencies and ethical guidelines, and variety of tools and activities that provide access points for coaching and personal and professional development.
Upon completion of this course, the participant will be able to:
- Discern between coaching, mentoring, therapy, and counseling
- Identify key elements necessary to establish a coaching agreement with a prospective new client
- Identify the key factors which influence a designed relationship of trust and respect with a client
- Explore ethical guidelines and professional standards that apply to all coaching situations
- Demonstrate essential coaching skills such as active listening and powerful questioning
- Apply coaching tools and activities such as value mining and life and career bridges to coaching situations to create awareness
- Identify and explore a client’s core values and the impact core values make on work/life fulfillment
- Explore a variety of actions clients can take to create on-going learning for themselves
- Demonstrate the use of planning, goal-setting, and accountability to deepen a client’s responsibility to take action
Course Two: Expand
In this second course, Expand, participants are introduced to new strategies to assist clients in expanding their perspectives and designing actions to move the client forward. Expand deepens and builds on the foundational learning from Course One: Engage.
Upon completion of this course, the participant will be able to:
- Explore perspectives and alternative possibilities for overcoming obstacles
- Apply strengths based coaching to a client in order to identify strengths to help a client realize their full potential
- Demonstrate the components of a coaching agreement and capacity to design co-creative relationships
- Apply coaching tools and activities such as visualizations and sage identification to coaching situations
- Demonstrate and deepen essential coaching skills such as reframing, awareness of resonance, metaphor use, and inquiry
- Apply a written feedback tool to coaching situations
- Identifying a client’s stake and it’s relationship to achieving intended impact
- Continue to explore a variety of actions clients can take to create on-going learning for themselves
- Demonstrate the use of planning, goal-setting, and accountability to deepen a client’s responsibility to take action
- Continue to explore ethical guidelines and professional standards that apply to all coaching situations
Course Three: Experience
In this third course, Experience, participants are introduced to new techniques to help clients be present to a broader range of emotions to experience all aspects of life in a more impactful, fulfilling way. Experience deepens and builds on the foundational learning from Course One: Engage and the second course, Expand in order to integrate all of the components of the Engagement Coaching Model and create coaches with a broadened range.
Upon completion of this course, the participant will be able to:
- Articulate emotions seen in the client and stay present to what is there in service to the client
- Recognize the coach’s intuition as a powerful tool for reflecting to the client what they are seeing and/or noticing
- Support the client when they are challenged to stay with their emotion(s)
- Integrate and apply a broadened coaching range across situations
- Demonstrate and deepen essential coaching skills such as self-management, mirroring, and intuition
- Continue to explore ethical guidelines and professional standards that apply to all coaching situations
- Apply a written feedback tool to coaching situations
- Create action plans for self and for the client that clarifies growth opportunities
- Implement structures that support the coach to sustain powerful action to realize goals and continue evolving as a coach
What participants have said:
As soon as my students realize that I’m only asking questions, not giving answers, they make the connections and have plenty of ideas. When I reflect what I hear someone say rather than giving advice about what I think they said, their faces immediately show a realization (and sometimes gratitude), like “oh, is that what I conveyed?” And when I ask a question that shows curiosity about how they value what they’re talking about, they immediately go deeper. Coaching techniques are like a magic key that opens people up to themselves. Coaching helps us awaken to the power within us to change ourselves, and thus, our world.
Suzanne J. Spoor, Professor of English, Professor of English and Gender Studies